Open a new ticket

Please fill in the form below to open a new ticket. Provide as much detailed information as possible so that we may better assist you. Most responses are issued within the same business day (or 24-48 hours later on holidays and weekends).

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Your contact information

Please provide your complete contact information below. All information is strictly confidential and will not be shared.

Computer repair form

Envescent performs diagnostics on all cases. The diagnostic fee funds the cost of diagnostics and is also credited towards the first hour of labor for computer repair or data recovery. If you choose not to have either service performed this is the only fee on the case. Diagnostics usually take between 2-4 business days, not including weekends/holidays. Please note that we have a limited amount of computer repairs we will take on, so each case is evaluated individually before approval.

Computer details

Please be as detailed as possible with this form. Let us know what the system is used for and any special applications. Remember to mention crashes, error messages, new programs or hardware. Model and serial numbers (or service tags) are usually on the back or side of the unit. Please fill out one form per computer.


Please provide information about the issue(s) you are experiencing in more detail using the area below.
Drop files here or choose them

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